Applus+

  • Receptionist

    Job Locations US-MI-Parma
    2018-2617
    Internal Title
    Receptionist
    # of Openings
    1
    Category
    Administrative/Clerical
  • Company Bio

    JANX-Logo_Standard_CMYK

    JANX is a well-established company and leads the market in highly specialized non-destructive testing and inspection services. JANX is located in the center of numerous unique industries which provides our employees with a wide range of experience.

     

    We provide NDT, new construction, maintenance, and inspection services in all aspects of the oil and gas industries, including exploration, transmission, refining, storage facilities, and all oil related support industries.

    Position Purpose

    • The purpose of the Receptionist is to provide general administrative support for the Parma Office.

    Duties and Responsibilities

    • Welcome guests and customers by greeting them, in person or on the telephone; answering or directing inquiries; accommodate the need of visitors including creating guest Wi-Fi passcodes, office space, refreshments, and other items.
    • Assist safety with the input of incoming field audits in the database, scanning, and proper cataloging.
    • Maintain building security by issuing visitor identification badges and ensuring building doors are secured.
    • Accept and sign for packages and sort and distribute mail to the appropriate party including the correct Shared Service Department.
    • Manage reception area to ensure effective telephone and mail communications both internally and externally.
    • Assist with PO creation and online ordering, in compliance with corporate requirements; support AP resolution by revising POs, contacting Shared Services, and taking action as needed to escalate to the correct person.
    • Assist with travel arrangements as needed and requested, including hotels, flight arrangements, and car rentals.
    • Assist and provide support with P-Card and T-Card reconciliations in Concur.
    • Answer phones on multiple phone lines.
    • Maintain conference room schedules by planning and scheduling necessary resources.
    • Provide historical reference by utilizing filing and retrieval systems; serve as a back-up in satisfying requests for corporate documentation.
    • Assist with event and planning including coordination, host event booking and entertainment.
    • Serve as back-up for office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
    • Assist and facilitate the timely signature of documents by the appropriate parties.
    • Research, prioritize and follow up on incoming matters.
    • Follow and enforce the Company required safe work practices and procedures at all times.
    • Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally.
    • Enforce and abide the requirements of safe operation and personal safety using required Personal Protective Equipment and Safe Practices per company policy.
    • Perform all other duties as assigned.

    Supervisory Responsibilities

    • Not Applicable.

    Knowledge and Skills

    • The ability to understand the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
      Demonstrate a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
    • Demonstrates a strong ability to identify, analyze, and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.
    • Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
    • Firmly adheres to the values and ethics of Applus+ and JANX. Exhibits honesty, discretion, and sound judgment
    • Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
    • Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
    • A sense of urgency, good attention to detail, and follow-through.
    • Ability to effectively communicate ideas and suggestions professionally.

     

    Education and Work Experience

    • High school or equivalency diploma preferred.
    • +1 years of experience in a Receptionist or Administrative Assistant role.

    Certificates and Licenses Required

    • Not Applicable.

    Physical Activities and Requirements

    • The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • The ability to read and understand information and ideas presented in writing.
    • The ability to communicate information and ideas in writing so others will understand.
    • The ability to choose the right mathematical methods or formulas to solve a problem.
    • The ability to see details at close range (within a few feet of the observer).
    • The ability to communicate information and ideas in speaking so others will understand.
    • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
    • The ability to add, subtract, multiply, or divide quickly and correctly.
    • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
    • The ability to identify and understand the speech of another person.
    • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
    • Kneeling: Bending legs at knee to come to a rest on knee or knees
    • Crouching: Bending the body downward and forward by bending leg and spine
    • Reaching: Extending hand(s) and arm(s) in any direction
    • Standing: Remaining upright on the feet, particularly for sustained periods of time
    • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
    • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
    • Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
    • Grasping: Applying pressure to an object with the fingers and palm
    • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
    • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
    • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
    • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
    • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes
    • In compliance with American with Disabilities Act (ADA), Applus+ and JANX will make reasonable accommodations that are appropriate and consistent within our legal obligations.

    Working Conditions

    • The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes.
    • The noise level in the work environment is usually quiet to moderate.
    • Overtime may be required during the week and weekend with work volume.
    • Travel not required.