• Reporting And Operations Coordinator

    Job Locations US-MI-Parma
    Internal Title
    Reporting And Operations Coordinator
    # of Openings
  • Company Bio


    JANX is a well-established company and leads the market in highly specialized non-destructive testing and inspection services. JANX is located in the center of numerous unique industries which provides our employees with a wide range of experience.


    We provide NDT, new construction, maintenance, and inspection services in all aspects of the oil and gas industries, including exploration, transmission, refining, storage facilities, and all oil related support industries.

    Position Purpose

    • The purpose of the Reporting and Operations Coordinator is to review and finalize client reports to ensure professional and timely presentation of data along with providing operational support for technicians during the onboarding to ensure a timely and complete process.

    Duties and Responsibilities

    • Review, edit, and generate final reports according to client and Company specifications and deadlines; this should include grammatical and spelling review to ensure the final report meets professional standards at all times.
    • Follow up with clients and technicians regarding reports and the status of reviews including missing data and corrections.
    • Develop a tracking system to ensure reports are reviewed and submitted within the correct deadlines; issue document revisions in a controlled manner.
    • Organize and archive all electronic data, records, and reports ensuring a complete and accurate recordkeeping at all times.
    • Lead and administrate the technician onboard process including but not limited to the following:
      • New hire/rehire paperwork including electronic paperwork is completed, reviewed, and accurate.
      • Coordinate with the Safety Department to ensure all safety training and required drug, alcohol, and physical tests are completed during the onboard process.
      • Coordinate with the Radiation Safety Department to ensure all radiation safety processes and requirements are met during the onboard process.
      • Coordinate with the Quality Department to ensure all required exams and processes are met during the onboard process.
      • Coordinate with other departments such as Payroll, Human Resources, Equipment to ensure policies and procedures are reviewed, and correct equipment/PPE is assigned during onboard.
      • Ensure onboarding process is followed and complete before the technician is released for field work.
    • Provide communication to Operational Staff on status of onboard.
    • Provide communication to Operations Management on reporting status.
    • Assist with the organization of direct personnel records and files ensuring confidentiality and compliance with record keeping requirements.
    • Provide back up support to operations for job number initiation, customer entry requirements, paperwork validation.
    • Provide back up support for Company Applicant Tracking System.
    • Work together with the Operational Human Resources Generalist to recommend best practices and improvements in the ATS and onboarding process.
    • Follow and enforce the Company required safe work practices and procedures at all times.
    • Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally
    • Enforce and abide the requirements of safe operation and personal safety using required Personal Protective Equipment and Safe Practices per company policy
    • Perform all other duties as assigned.

    Supervisory Responsibilities

    • Not Applicable

    Knowledge and Skills

    • A sense of urgency, good attention to detail, and follow-thru to meet tight deadlines
    • Strong computer skills, including Microsoft Word and Excel
    • Excellent grammatical and spelling skills.
    • Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
    • Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
    • Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
    • Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
    • The ability to understand the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Ability to effectively communicate, both verbally and in writing
    • Ability to organize, prioritize, and perform multiple tasks with minimal supervision
    • Ability to protect the integrity of HR data and resources
    • Ability to carry out assigned projects to their completion with minimal supervision
    • Ability to work independently with a multitude of tasks
    • Ability to establish and maintain professional and effective working relationships with employees, supervisors, other departments, and external entities each of which require cooperative efforts on both sides
    • Ability to organize and prioritize work
    • Firmly adheres to the values and ethics of Applus+ and JANX. Exhibits honesty, discretion, and sound judgment.

    Education and Work Experience

    • High School Diploma or equivalent required.
    • +1 year of experience review, reconciliation and/or entry of qualitative data for reports.
    • Experience with NDT field operations preferred.
    • Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities

    Certificates and Licenses Required

    • Not applicable

    Physical Activities and Requirements

    • The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • The ability to read and understand information and ideas presented in writing.
    • The ability to communicate information and ideas in writing so others will understand.
    • The ability to choose the right mathematical methods or formulas to solve a problem.
    • The ability to see details at close range (within a few feet of the observer).
    • The ability to communicate information and ideas in speaking so others will understand.
    • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
    • The ability to add, subtract, multiply, or divide quickly and correctly.
    • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
    • The ability to identify and understand the speech of another person.
    • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
    • Kneeling: Bending legs at knee to come to a rest on knee or knees
    • Crouching: Bending the body downward and forward by bending leg and spine
    • Reaching: Extending hand(s) and arm(s) in any direction
    • Standing: Remaining upright on the feet, particularly for sustained periods of time
    • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
    • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
    • Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
    • Grasping: Applying pressure to an object with the fingers and palm
    • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
    • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
    • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
    • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
    • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes
    • In compliance with American with Disabilities Act (ADA), Applus+ and JANX will make reasonable accommodations that are appropriate and consistent within our legal obligations.

    Working Conditions

    • The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes
    • The noise level in the work environment is usually quiet to moderate.
    • Overtime may be required during the week and weekend with work volume
    • Travel not required.