Applus+

Business Development Manager - USA

US-MI-Parma
2017-1640
Internal Title
Business Development Manager - USA
# of Openings
1
Category
Business Development

Company Bio

JANX-Logo_Standard_CMYK

JANX is a well-established company and leads the market in highly specialized non-destructive testing and inspection services. JANX is located in the center of numerous unique industries which provides our employees with a wide range of experience.

 

We provide NDT, new construction, maintenance, and inspection services in all aspects of the oil and gas industries, including exploration, transmission, refining, storage facilities, and all oil related support industries.

Position Purpose

  • The purpose of the Business Development Manager - USA  is to develop market strategies in line with company growth, strategic plans, and market intelligence along with supporting specific customer driven solutions nationally and locally in conjunction with the Regional Directors, Major Projects Manager and the President, JANX to grow baseline and major project business.  

Duties and Responsibilities

  • Build a strong client relation network and relationships, and identify key target accounts throughout USA for specific customer solutions to increase company sales. 
  • Identify new clients and expand existing client business to grow JANX year after year.
  • Deliver the Annual Revenue Budget by securing customer orders in line with business strategy and budget plans.
  • Attend weekly or bi-weekly sales and business development meetings and prepare the required documentation to report sales funnel to the President, JANX.
  • Follow the JANX quote and sales process in place to achieve annual plan for revenue including preparing and participating in the Project Appraisal Panel process; maintain clear communications between business development and Regional Directors and Major Projects Manager.
  • Review market analysis to determine client needs, volume potential, price schedules, discount rates, and develop sales campaigns to accommodate goals for the company.
  • Review analysis of business development activities and forecast data to determine progress toward goals and objectives.
  • Demonstrate effectiveness in developing new business and maintaining existing business through the ongoing development of successful sales and marketing tactics, but also as a result of personal relationships with clients.
  • Develop / assist / participate / execute strategic plans in alignment with company goals and targets.
  • Document and organize feedback from customer interactions to identify opportunities for service delivery improvement and other technology and service opportunities.
  • Answer customer and local operational team questions and inquires about products, prices, availability, or credit terms.
  • Utilize automated systems to maintain customer records, visits, awards and opportunities including the mandatory use of the company designated CRM software.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Must maintain a strong focus on cross functional teamwork with both internal and external stakeholders.
  • Follow and enforce the Company required safe work practices and procedures at all times.
  • Follow and enforce Company policies at all times.
  • Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally
  • Enforce and abide by the requirements of safe operation and personal safety using required Personal Protective Equipment and Safe Practices per company policy
  • Perform all other duties as assigned.

Supervisory Responsibilities

  • N/A

Knowledge and Skills

  • Strong knowledge of Industry Codes, NDT principles, and technology for solution applications to customer problems.
  • Must have analytical capabilities for customer needs assessment and solutions identification and the ability to build professional relationships.
  • Demonstrates a strong ability to identify, analyze and solve problems.  Unusually decisive in handling difficult problems. Translates problems into practical solutions.
  • Must have strong negotiation skills for customer resolution while maintaining a strong customer relationship.
  • Must have a sense of urgency, good attention to detail, and follow-thru.
  • The ability to understand the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Demonstrates a systematic approach in carrying out assignments.  Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.  Takes on additional responsibility when both big and small tasks need to be done.
  • Firmly adheres to the values and ethics of Applus+ and JANX.  Exhibits honesty, discretion, and sound judgment.
  • Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
  • Strong computer skills, including Microsoft Outlook, Excel and PowerPoint.
  • Ability to effectively communicate ideas and suggestions professionally
  • Ability to develop constructive and cooperative working relationships with others, and maintaining them over time

Education and Work Experience

  • 7+ years of experience in an aggressive sales environment in the oil and gas service industry required.
  • Successful candidates must understand the oil and gas service industry and have a proven record of accomplishment, showing business impact and creative thinking as well as established customer relationships.
  • Bachelor’s degree preferred

Certificates and Licenses Required

  • N/A

Physical Activities and Requirements

  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to read and understand information and ideas presented in writing.
  • The ability to communicate information and ideas in writing so others will understand.
  • The ability to choose the right mathematical methods or formulas to solve a problem.
  • The ability to see details at close range (within a few feet of the observer).
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • The ability to add, subtract, multiply, or divide quickly and correctly.
  • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • The ability to identify and understand the speech of another person.
  • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Standing: Remaining upright on the feet, particularly for sustained periods of time
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
  • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
  • Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
  • Grasping: Applying pressure to an object with the fingers and palm
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
  • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
  • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes
  • In compliance with American with Disabilities Act (ADA), Applus+ will make reasonable accommodations that are appropriate and consistent within our legal obligations.

Working Conditions

  • The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes
  • The noise level in the work environment is usually quiet to moderate.
  • Travel required nationally, up to 75% of the time